December 9, 2025

Resident Connection

December 2025 Public Housing Resident Newsletter

CEO Message

Listening and Leading

Dear Residents,

As the year comes to a close, I want to take a moment to thank you for being part of the County Housing community. This season gives us a chance to reflect on what matters most—our homes, our families, and the connections we share with one another.

At County Housing, we believe that everyone deserves a safe, stable place to call home. Throughout 2025, our team has worked hard to strengthen that foundation—by improving our properties, expanding resident services, and building partnerships that help connect you with resources and opportunities.

Looking ahead to the new year, we remain committed to listening, learning, and continuing to make County Housing a place where residents can thrive. We’re excited for what’s to come and grateful to share this journey with you.

On behalf of all of us at County Housing, I wish you and your family a joyful holiday season and a happy, healthy new year.

Warmly,

Shannon Koenig
Executive Director & CEO
County Housing

Feature Story

A Partnership That Opens Doors

County Housing & St. Louis County Library

County Housing is proud to partner with the St. Louis County Library (SLCL) to help residents access valuable resources that support lifelong learning, personal growth, and family success. This partnership was formed with one goal in mind — to make it easier for residents to connect with the many free programs and services available through the library system.

The St. Louis County Library offers far more than books. Through this partnership, residents can take advantage of opportunities that make everyday life a little easier and open doors to new possibilities.

Here are just a few of the resources available to you:

📚 Free Books, Movies & More: Access thousands of books, audiobooks, movies, and music in person or online.
💻 Technology Access: Use free Wi-Fi, public computers, or borrow a Chromebook or Wi-Fi hotspot to stay connected at home.
🧠 Learning & Career Tools: Improve job skills with free online courses, career coaching, and résumé assistance.
🎓 Homework Help & Tutoring: Students can access free tutoring and educational tools — both online and in the library.
👶 Programs for All Ages: From early childhood story times to teen programs and adult workshops, there’s something for everyone.
💬 Community Connections: Get information about local services, digital literacy support, and community programs.

Through this partnership, County Housing and the St. Louis County Library are working together to bring these opportunities closer to home — helping residents build skills, strengthen families, and achieve their goals.

Don’t have a library card yet?
It’s easy to sign up! Visit any St. Louis County Library branch or apply online at www.slcl.org.

Together, County Housing and SLCL are creating pathways to learning, connection, and success — one library card at a time.

Safe & Sound

Winter Safety Tips

Winter brings colder temperatures, icy sidewalks, and shorter days, which can create new safety challenges at home and in our communities. Here are some tips to help you stay safe and comfortable this season:

Keep Walkways Clear: Shovel snow and sprinkle salt or sand on steps and sidewalks to prevent slips and falls.
Check Smoke & Carbon Monoxide Detectors: Make sure batteries are fresh—heating systems and holiday lights can increase risks.
Dress in Layers: Warm clothing, hats, and gloves can help prevent frostbite when heading outside.
Be Cautious with Space Heaters: Keep heaters at least 3 feet away from anything flammable and never leave them unattended.
Stay Connected: Let neighbors or friends know if you’ll be away or need assistance, especially during extreme weather.

🔦 Bonus Tip: Keep a small emergency kit with flashlights, blankets, and water in case of power outages.

Staying mindful and prepared helps everyone enjoy a safe, cozy winter season!

Community Connect

Holiday Resources & Support

The holiday season can be challenging, and County Housing wants to make sure our residents know about resources available to help make this time of year a little brighter:

Food Assistance: Local food pantries and community organizations are offering holiday meal boxes and grocery assistance. Reach out to the St. Louis Area Foodbank to see what’s available.
Gifts & Clothing: Programs in the area provide toys, warm clothing, and blankets for individuals and families in need. Contact The Salvation Army to learn about the services they offer.
Utility Support: If you need help with heating costs as the temperatures get colder, reach out to Heat Up St. Louis.
Community Hotlines & Support: If you’re feeling isolated or need someone to talk to, you can reach out to United Way by calling 211 to get referrals for local health and social services, including immediate shelter needs and other community support programs.

We encourage you to reach out and take advantage of these resources. Everyone deserves to feel safe, supported, and cared for this holiday season.

Maintenance Matters

Staying Cozy & Safe This Winter

Winter weather can bring challenges to your home, but a few simple steps can help keep your home safe, warm, and comfortable:

1. Keep Heating Systems Running Smoothly

Make sure vents and radiators are clear of furniture or belongings.
Report any heating issues to maintenance promptly so they can be addressed quickly.

2. Prevent Frozen Pipes

Keep your thermostat at a consistent temperature, even when you’re away.
Open cabinet doors under sinks to let warm air circulate, especially on very cold days.
Report any leaks or dripping faucets immediately.

3. Safety Around Snow & Ice

Be careful on sidewalks and entryways. Maintenance teams work to clear snow, but extra caution is always important.
If you notice icy areas, let maintenance know so they can address them quickly.

4. Holiday Safety Tips

Use extension cords safely and avoid overloading outlets.

By taking these small steps and working together with our maintenance team, we can all enjoy a safe and cozy winter season!

Updates & Announcements

Board Meetings – You’re Invited!

All Board of Commissioners meetings are open to the public, and residents are encouraged to attend. These meetings are a great opportunity to hear directly from our commissioners and leadership team about important updates, upcoming projects, and decisions that impact our communities. Your voice matters, and we’d love to see you there!

County Board Meeting Schedule – Meetings begin at noon
County Housing Headquarters
8865 Natural Bridge Road
St. Louis, MO 63121

January 13, 2026
March 10, 2026
May 12, 2026
September 8, 2026
November 10, 2026

Pagedale Board Meeting Schedule – Meetings begin at noon
Pagedale City Hall
1420 Ferguson Ave., St. Louis, MO 63133

December 9, 2025 at 12 p.m.
February 10, 2026
April 14, 2026
June 9, 2026
August 11, 2026
October 13, 2026
December 8, 2026

Olivette Board Meeting Schedule – Meetings begin at noon
Olivette City Hall
1140 Dielman Rd., Olivette, MO 63132

February 24, 2026
April 28, 2026
August 25, 2026
October 27, 2026

Hillsdale Board Meeting Schedule – Meetings begin at 12:30 p.m.
County Housing Headquarters
8865 Natural Bridge Rd., St. Louis, MO 63121

March 24, 2026
June 23, 2026
September 22, 2026
November 17, 2026

Resident Advisory Board – Get Involved!
We’re looking for residents who want to help shape the future of County Housing. If you’re interested in joining the Resident Advisory Board, email us at engagement@countyhousing.qlogic.io or call your property office.

County Housing 2025 Holiday Office Closures

County Housing will be closed for the holiday season from Thursday, December 25, 2025, through Thursday, January 1, 2026, and will reopen on Friday, January 2, 2026.

Please plan accordingly, and we hope you enjoy your holidays!